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Payment Terms

  1. Overview and Legal Entity

This website is operated by Linepillow, registered in France. Our company details, domain registration, and official contact channels are as follows:

Website: www.linepillow.com

Brand: Linepillow

Registered Address: xxx

Contact Number: xxx

Customer Support Email: contact@linepillow.com

We are committed to maintaining complete transparency and operational consistency across our business registration, website information, and payment processing profile. Please note that our designated billing descriptor appearing on customer bank statements will display as www.linepillow.com.

  1. Secure Payment Processing

We utilize Stripe as our secure third-party payment gateway to handle online transactions. Customers can complete transactions directly on our website without needing to create or log into a Stripe account.

Payment processing is managed securely through industry-standard encryption protocols. In compliance with operational standards, Stripe regularly conducts payment security risk assessments and monitors transactions for anomalous activity to protect both consumers and merchants.

Following a successful payment authorization, order processing and dispatch timelines will be carried out in accordance with our dedicated Shipping Policy.

  1. Accepted Payment Methods

To provide a streamlined and flexible checkout experience, we accept the following payment instruments:

Visa

Mastercard

American Express

Apple Pay

Google Pay

Digital wallets

  1. Data Protection and Privacy Compliance

In accordance with applicable French and European data protection regulations, including the General Data Protection Regulation (GDPR), we implement stringent technical and organizational measures to safeguard your personal and financial information.

Cookie Management: Our website utilizes a Cookie banner upon your initial visit. Non-essential cookies are only deployed after the customer explicitly clicks the “Accept” button on our Cookie banner to grant consent.

Privacy Policy: Detailed information regarding data collection, processing, retention, and user rights is outlined separately in our Privacy Policy page.

  1. Customer Support and Inquiries

For any payment-related inquiries, transaction assistance, or general support questions, our customer service team is available to assist you. We endeavor to respond to all email inquiries directed to contact@linepillow.com within 24 hours.